Updated on May 20, 2022

Data Controller and Data Protection Officer

Photon Lines, whose registered office is located at 10 avenue des Touches, 35740 Pacé, France, is responsible for processing your personal data collected via the website www.photonlines.com.

Information Collection

We collect information when you register on our website, log into your account, make a purchase, participate in a contest, and/or log out. The collected information includes your name, email address, and phone number.

Additionally, we automatically receive and record information from your computer and browser, including your IP address, software, hardware, and the page you request.

Use of Information

All the information we collect from you may be used to:
• Personalize your experience and meet your individual needs
• Provide personalized advertising content
• Improve our website
• Improve customer service and support needs
• Contact you via email
• Administer a contest, promotion, or survey

Retention Period for Your Personal Data

Data is retained for no longer than necessary for the purposes for which it was collected, specifically:
• Data collected for managing your newsletter subscription, processing your inquiries, and sending commercial prospecting messages will be kept for a maximum of 3 years from the date of collection or your last contact (e.g., when you click a hyperlink in a newsletter).

Right to Object and Withdraw Consent

We are committed to offering you the right to object and withdraw your consent regarding your personal information.

• Right to Object: You may refuse to have your personal data used for certain purposes as specified during collection.
• Right to Withdraw Consent: You may request that your personal information be removed from, for example, a mailing list.

To exercise these rights, please contact us via:
Mail: Le Black – 10 avenue des Touches – 35740 Pacé – France
Email: rgpd@photonlines.com
Phone: +33 (0)2 22 91 11 30

Right of Access

We recognize your right to access and correct your data if you wish to review, modify, or delete your personal information.

To exercise these rights, please contact us via:
Mail: Le Black – 10 avenue des Touches – 35740 Pacé – France
Email: rgpd@photonlines.com
Phone: +33 (0)2 22 91 11 30

Online Business Privacy

We are the sole owners of the information collected on this website. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason without your consent, except as necessary to fulfill a request or transaction, such as shipping an order.

Disclosure to Third Parties

We do not sell, trade, or transfer your personally identifiable information to third parties. This excludes trusted third parties who assist us in operating our website or conducting our business, provided that they agree to keep this information confidential.

We may share information when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to physical safety, violations of our terms of use, or when required by law.

Non-personally identifiable information may, however, be shared with third parties for marketing, advertising, or other uses.

Information Protection

We implement various security measures to safeguard your personal information. We use advanced encryption to protect sensitive data transmitted online. We also protect your information offline.

Only employees who need to perform a specific job (e.g., billing or customer service) have access to personally identifiable information. The computers and servers where we store personal data are kept in a secure environment.

Unsubscribing

We use the email address you provide to send information and updates about your order, occasional company news, related product details, etc.

If at any time you wish to unsubscribe and stop receiving emails, detailed unsubscribe instructions are included at the bottom of each email.

COOKIE POLICY

1. General Information About Cookies on the Photon Lines SAS Website

When you first visit the Photon Lines SAS website, a banner at the bottom of your screen informs you that information about your browsing may be recorded in cookies.

Our cookie policy helps you understand how we manage navigation on our website. It informs you about all cookies on our site, their purpose, and how to configure them.

Photon Lines SAS, as the publisher of this website, may place a cookie on your device (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation on our website.

Cookies are small text files that allow us to recognize your device to personalize the services we provide. The information collected by cookies does not allow us to identify you personally. It is used exclusively to enhance the interactivity and performance of our website and to provide content tailored to your interests.

This information is not shared with third parties except when Photon Lines SAS has obtained your prior consent or when disclosure is required by law, a court order, or an authorized administrative or judicial authority.

2. Configuring Your Cookie Preferences

You can accept or refuse cookie placement at any time. When you first visit the Photon Lines SAS website, a banner appears at the bottom of your screen briefly explaining cookie usage.

a. Cookies Exempt from Consent

According to the French Data Protection Authority (CNIL), certain cookies are exempt from prior consent as they are strictly necessary for website operation or have the sole purpose of enabling or facilitating electronic communication.

These include session cookies, authentication cookies, load-balancing session cookies, and interface customization cookies. These cookies are fully covered by this policy, as they are issued and managed by Photon Lines SAS.

b. Third-Party Cookies Requiring Prior Consent

This category includes cookies issued by third parties and classified as “persistent” because they remain on your device until deleted or expired.

Since these cookies are issued by third parties, their use and placement are subject to their own privacy policies.

This category includes:
• Audience measurement cookies (which Photon Lines SAS does not use)
• Advertising cookies (which Photon Lines SAS does not use)
• Cookies enabling video playback (YouTube, Vimeo, Dailymotion, etc.)
• Social media sharing cookies (Facebook, Twitter, Instagram, LinkedIn, etc.)

Audience measurement cookies collect data on website visits and usage, helping improve the website’s usability.

Social media sharing cookies are managed by the respective social media platforms. With your consent, these cookies enable you to share content from Photon Lines SAS via a “share” button for each social media network.

3. Tools for Managing Cookies

Most web browsers are set by default to allow cookies. You can modify these settings to systematically reject all cookies or accept/reject them based on their issuer.

IMPORTANT: Refusing cookies may alter your user experience and limit access to certain website services or features. In such cases, Photon Lines SAS disclaims any responsibility for degraded navigation conditions caused by rejecting, deleting, or blocking cookies necessary for website functionality.

Your browser also allows you to delete existing cookies or receive alerts when new cookies are placed.

4. Configuring Your Web Browser

Each browser offers specific cookie management settings. Below are links to the help sections for adjusting cookie preferences:

Chrome: Google Chrome Support
Firefox: Mozilla Support
Opera: Opera Help
Safari: Apple Support

For more information, visit the CNIL website: https://www.cnil.fr/

5. Cookie Lifetime

Cookies remain on your device for a maximum of 13 months from the date of user consent.

For any inquiries regarding this cookie policy, please contact us via our contact form.